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Total petroleum polishes customer service at its various stations

With customer service as a focal point of its business, Total Petroleum Ghana Limited, a leading oil marketing company in the country, embarked on...
Prepaid-meters

Prepaid Crisis: We shall fix the challenge soon – ECG Boss

Managing Director of the Electricity Company of Ghana (ECG) Ing. Samuel Boakye-Appiah has disclosed that his outfit is working assiduously to resolve the current...

Honourables Club to host President’s Cup

Honourables Club, an Accra based community and social networking club is set to play a special football gala dubbed the “Presidents Cup”. The one-day event,...
Anselm Ray Sowah,

GCB MD Assures Public Of Improved Customer Service

The Managing Director of GCB Bank, Mr. Anselm Ray Sowah, said that the quality of Customer Service in the Bank will see a major...
CUSTOMER SERVICE WEEK 1

GCB Observes Customer Service Week

GCB Bank offices and branches across the country join customer-oriented organisations and institutions around the world to “Customer Service Week” in recognition of the...

United Airlines mess exposes customer service lapses on American Airlines

A 30-second video of a United Airlines passenger being forcibly removed from an overbooked flight has brought into light the lamentable, sometimes even "awful"...
Police

Customer Service the police way

"Every caller is a potential ally. He will describe his treatment to his friends: Thus is the fabric of public opinion woven. Police can...
customer-service

Investors Scared Away By Poor Customer Service

The poor service delivery has largely been blamed on political interference and influence, corruption, engaging unqualified persons in strategic positions, unhealthy rivalries and bickering...

DHL Express Puts Customer Service Key On Agenda

This is according to Fatima Sullivan, Vice President of Customer Services for DHL Express Sub-Saharan Africa (SSA), who says that research (2) shows consumers...
customer service personnel

Outstanding customer service staff of Tigo rewarded

Tigo has rewarded 20 employees who demonstrated exceptional customer service relations in their line of duty in 2015. The cash donation, certificate and mobile...
Asante-Akim North District Assembly

Akuapem North Assembly To Promote Public Participation

The Unit, which is manned by an Assistant Director, is in line with a directive to all Assemblies to establish a client service unit...
Executive Director, C. C. Bruce

Enterprise Life committed to high quality customer service delivery – Exec. Director

He said here in the Ghanaian capital during the presentation of the best journalist in financial reporting award for this year. Bruce observed, “Our focus...
GRG Banking

Stanbic IBTC introduces solutions to improve customer service

A brief ceremony was held and the bank’s senior management and representatives of the vendor and supplier attended. On the ceremony, Mr. Obinnia Abajue,...
access experience

Access to give its customers a threat to mark service week

The annual event coincides with the international celebration of the importance of customer service and of the people who serve and support customers on...
DANA Air

Dana Air introduces promo package for loyal customers

Dana Air has announced its frequent flyer program: Dana Miles; which allows its guests to earn and redeem points or miles for travel across...
nurse

Respect the dignity of patients – GRNA tells nurses

The Ghana Registered Nurses Association (GRNA) on Thursday organised a memorial lecture in honour of Dr Docia Kessieh, first president and founder of the...

Tigo Triumph With Three Telecom Awards

Tigo Ghana has over the weekend picked up 3 awards including Innovative product of the Year for Tigo Music, CSR Company of the Year,...

Shameless Pub Launched

The uniqueness tells it all. Not comparing the number one to the twos? in a sequence other, Shameless Pub and Breakfast Lounge has it...

Rural banks hold its maiden financial clinic

The Kwame Nkrumah University of Science and Technology Business School has held its maiden financial clinic in Kumasi with a call to community banks...
Ecobank Premier Banking launch

Ecobank Ghana adds additional value to customers

Ecobank Ghana has launched its dedicated Premier Banking Service with the aim to offer a personalised banking to suit individual life styles of its...