Tag: customer service
Browse our exclusive articles!
Think Tank Calls for Public Sector Service Overhaul
CUTS International Accra has called on Ghana's government to extend its reform agenda to public sector customer service, citing a recent survey showing government...
Fidelity Bank Embraces AI to Drive Efficiency and Cost Savings
Fidelity Bank Ghana has reaffirmed its commitment to responsible innovation and digital transformation in Africa by participating in the maiden Pan-African AI Summit, held...
Banks Celebrate Customer Service Week as Complaints Data Tells Different Story
Ghana's banks rolled out their annual Customer Service Week celebrations this October with the usual fanfare: colorful decorations, themed uniforms, refreshments for customers, and...
First National Bank Marks Decade in Ghana With Customer Service Pledge
First National Bank Ghana has launched its 2025 Customer Service Week celebration under the theme "A decade of help, a future of more…Mission: Possible,"...
Japan Motors Ghana Sweeps Top Nissan Africa Honors
Ghana's Japan Motors Trading Company has claimed two major awards at Nissan Africa's annual dealer recognition event, cementing its position as one of the...
