Tag: customer service
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Ghana Launches First National Awards for Customer Experience Excellence
Customer Experience Professionals Ghana (CXP Ghana) and KPMG Ghana have unveiled the country’s inaugural Customer Experience Excellence (CXX) Awards, creating a cross-industry platform to...
Intron’s Voice AI Models Transform Justice, Healthcare and Customer Service Across Africa
Africa-focused voice technology company Intron is redefining how courts, hospitals, and businesses operate across the continent with its proprietary Sahara voice AI models, which...
Building a culture of excellent customer service – a saleswoman’s perspective
By Nana Akua OWUSU-ABABIO
I love sales and more so electronic banking sales. In a fast-changing world, selling e-products is such a great opportunity to...
How To Leverage AI, Mobile Applications In The Travel Industry
The travel industry is transforming significantly, thanks to advancements in artificial intelligence (AI) and mobile applications. These technologies are reshaping how we plan, book,...
Dr. Aggrey Darko: Customer Satisfaction is Key to Economic Growth
Dr. Evans Aggrey-Darko, Head of Civil Service, has underscored the need for customer satisfaction in delivering quality services, highlighting its positive impact on the...
