The change champions’ team are also to ensure effective and continues communication of new reforms at the Ghana Revenue Authority to staff and clients who do business with the GRA.
The change champions who are tasked to implement policies and procedures were taught how to implement change management strategy so as to support their agents in disseminating information with regards to new reforms.
This is expected to improve their interaction with clients through effective and continuous communication.
A management consultant challenged participants to cultivate the right working attitudes in order to enhance information and business processes of the Ghana Revenue Authority.
A presentation on the Ghana National Single Window project was also made by West Blue Consulting Limited to educate participants about the project.
West Blue believes the optimum goal of the single window is to create an integrated workspace of data and business processes for all trade related activities with the trader at the core.
