The call center industry continues to grow, thanks to global outsourcing and the demand presented by customer service and general marketing needs. Proportionate to...
By: Samuel Agbewode
The Corporate Services Executive of MTN, Madam Cynthia Lumor, has assured customers of the leading communication services provider in the country that...
Customer’s voice is very crucial for long association and brand building. According to experts businesses that strive for best customer experience face low customer...
Poor data skews analytics and management information, leading to misinformed decision making. That’s the reason, a tidy system- called ‘Database’ is important for all...