Don’t get disheartened if you are unable to get access to your AOL email account. Well, there can be number of apparent causes barring you from. Here, you may get error messages like “Page cannot be displayed”, “Gateway timed out – error 504”, etc.In this AOL help article we will be offering you with different solutions, you are advised to go one-by-one, and fix your problem. Clear cookies, cache, history, and footprints Cookies, cache, history, and footprints these are nothing but the resources or addresses that the browser takes a note in its memory, so as to enhance the browsing experience.Sometimes, these temporary Internet files and cookies can cause problem with AOL email communication. Similarly, your history list can also be a concern. The more the number of days you have specified for pages to be saved on your history list, the greater is the disk space used on your computer.
You can free up the disk space by clearing this list. However, avoid, if you don’t want to lose AOL Radio presets, websites you have visited, shopping cart, customized pages, etc. The method of removal can differ for different browser types and versions. Internet Explorer 8.0 Navigate to the “Tools” menu, and then click “Internet Options”. Click the “General” tab, under the “Browser history” section, click “Delete”. Check the “Temporary Internet files”, “Cookies”, and “History” check boxes, and then click “Delete”. Firefox 3.5 Click the “Tools” menu and select “Clear Recent History”. Click the dropdown menu Time range to clear: and select the range of history you’d like to delete. Click “Clear Now”. Safari Click the Safari menu and then click “Preferences”, Select “Security”, and then click “Show Cookies”, Select the cookies that you’d like to remove and then click either “Remove” or “Remove All”, If prompted to confirm removing the cookies, click “Remove All. Click the Safari menu again, and then click “Empty Cache” If prompted to confirm emptying your cache, click “Empty”, Click the “History” menu, and then click “Clear History”, if prompted to confirm clearing your history, click “Clear”. AOL 9.0 and higher Open the AOL software. Click on the “Keyword” menu and then select the “Go to Keyword” option. Enter” Browser Settings” into the search box and click “Go”. Select the “Clear My Footprints” tab and then click the “Select Footprints to Clear” button. Place a check in the boxes next to “Browsing History”, “Cookies, and Browser Cache”. Click the “Clear Selected Footprints” button. Click Close when you are finished. Reset web settings Quick work around is also possible with the browser web settings. Usually, after the installation of any other browser after IE, some of your Internet Explorer settings may have changed. Hence, you need to reset your Internet Explorer to its default settings. Try Different Browser Also, try to access your AOL with alternatives browser or if possible through a different computer. Allow friendly URLs and disable pop-up blocking software. Contact AOL Support You may also contact AOL Support for experts’ assistance. They may instruct you over phone or can remotely scan, diagnose and resolve the AOL problems. They can help with enabling Java applet scripting and cookies, and configuring the Windows Firewall and other security settings. Summary: Puzzled with AOL sing-in problems? Try this AOL help article to find a quick and easy solution to fix those on your own or get in touch with AOL Support team over the phone or Internet.
