Cisco IP Communications Support Specialist certification is a Cisco professional program designed for those who already have knowledge of Installing and supporting IP telephony service network solutions. This is a specialist program that validates and upgrades an expert?s knowledge in the deployment, troubleshooting, configuring and maintaining IP telephony multi-service network solutions.
Career scope
Cisco IP Communications Support Specialist is designed for experts to attain some levels of expertise in a number of ways. An expert in this field will be able to handle Cisco IP Telephony technologies, Cisco Voice over IP and its fundamentals, and the ability to implement Cisco Quality of Service {QOS}.
Course Description
Cisco IP Communications Support Specialist program comprises of three courses, these are;
? Cisco IP Telephony Parts 1 & 2 ? 642-444 CIPT
?Cisco Voice over IP {CVOICE} and Cisco Voice Over IP Fundamentals {642-432} CVOICE
? Implementing Cisco quality of service {QOS} ? 642- 642 QOS
Cisco IP Telephony Parts 1 & 2 are the first courses you need to complete under the Cisco IP Communications Support Specialist training program. 6 topics are covered within the CIPT scope and you are expected to pass the Cisco exam- 641-444 CIPT. The 6 topics covered at this level are;
? How to perform and Install the Initial CallManager cluster set up
? How to configure the CallManager to support a call between end points on-cluster and off cluster.
?How to configure the CallManager to support any given feature set.
? How to secure an IP Telephone Network
? How to configure the CallManager to support applications when you are given a specific set of IP telephony tools and applications
?How to manage and monitor an IP Telephony Network with the use of internal server tools.
The CVOICE Modules cover areas such as;
? Configuration of a router so that basic IP telephony calls can be completed.
?Troubleshooting basic IP telephony configurations
? Configuration and connection of several components such as VoIP net to the PSTN, and
? Identifying similarities and differences between PSTN and VoIP, these include call signaling, call transporting, and requirements for Bandwidths.
Benefits
Cisco IP Communications Support Specialist Certification offers numerous benefits to an individual as well as any organization that hires such an expert.
An expert in Cisco IP Communications Support Specialist will be able to;
? Configure all components of PSTN VoIP systems which form the basis of the framework for IP Communications systems.
? Configure and troubleshoot basic and some advance IP telephony configurations and structures.
? Deploy, set up, configure and maintain the CallManager set up- the CallManager is the technology that regulates end-to-end calls.
? The IP Telephony Network becomes stable and easy to manage with the expertise of a Cisco IP Communications Support Specialist.
? With a Cisco IP Communications Support Specialist, the IP telephony network of a Telecomm company becomes more secured.
