The Ministry of the Interior has warned applicants in the ongoing 2025/2026 security services recruitment exercise to disregard any text messages requesting payment for medical screening, stressing that no official notifications relating to that phase have been sent to any applicant as of Monday, March 23.
The alert comes as the Ministry prepares to transition the recruitment process into the medical screening stage, which has been rescheduled from March 16 and is now set to commence on Tuesday, April 7, 2026, at designated centres across all regions of the country.
In a statement issued on Monday, the Ministry clarified that all official Short Message Service (SMS) notifications will be dispatched exclusively within a defined three-day window running from Saturday, March 29 to Monday, March 31. Any messages currently circulating that purport to be from the Ministry or the recruiting agencies and that request payment for medical screening are unauthorised and should be disregarded.
Applicants have been told that legitimate communications will arrive only from the designated sender identification code CSERP, operated through the Centralised Services E-Recruitment Portal (C-SERP), and not from private or unknown numbers. The Ministry further advised applicants to monitor their C-SERP dashboard for a specific status change as the most reliable confirmation that official communication has been issued. Once official messages are sent, shortlisted candidates will see their portal status shift from “Qualified” to “MEDICAL SCREENING.” Only after observing that change should any applicant proceed with payment, which must be completed through the secure web checkout system built into the portal.
The Ministry has been emphatic that no payments beyond the original recruitment form fee should be made at any stage, and that any request for money from an external source is fraudulent.
Interior Minister Muntaka Mohammed-Mubarak has established a dedicated email address, [email protected], through which applicants can report suspected fraud, misconduct, or irregularities. A specialised team at the Ministry has been tasked to receive and investigate all complaints submitted through the platform.
The medical screening covers all four agencies participating in the centralised exercise: the Ghana Police Service (GPS), the Ghana Prisons Service, the Ghana National Fire Service (GNFS), and the Ghana Immigration Service (GIS).
