Tag: Service Delivery
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Ghana Utility Regulator Recovers GH¢4.47 Million for Consumers and ECG
Ghana’s Public Utilities Regulatory Commission (PURC) secured GH¢4.47 million in financial redress during the first half of 2025 through its complaint resolution system.
According to...
World Bank Warns of Service Delivery Crisis Eroding Public Trust in Africa
Sub-Saharan Africa faces an urgent need to improve essential service delivery despite stable policy scores, the World Bank’s 2024 Country Policy and Institutional Assessment...
World Bank Urges Ghana to Rebuild Public Trust Amid Service Delivery Gaps
The World Bank has issued a stark warning to Ghana and other African governments to urgently improve public resource management, citing eroding citizen trust...
Public Sector Reforms in Ghana: A Critical Component for Service Delivery to Citizens and the Private Sector
There have been varied concerns in recent times about the essence of public sector reforms in Ghana. Whilst some do not find it useful,...
PURC Urges Utility Companies to Improve Service Delivery Amid Surge in Complaints
The Public Utilities Regulatory Commission (PURC) in the Bono East Region has issued a strong call to utility companies to enhance their service delivery,...
