Juniper Research, the foremost experts in messaging markets, has found that global retail spend over chatbots is forecast to reach $12 billion in 2023;...
The Consumer Financial Protection Bureau (CFPB) is monitoring banks’ increasing use of AI-powered chatbots amid a surge of complaints from frustrated customers trying to...
Amazon’s cloud computing division this week released a suite of technologies aimed at helping other companies develop their own chatbots and image-generation services backed...