Ghana’s ports authority will waive rent on cargo delayed by congestion, part of a set of cost cutting pledges agencies made at a shippers’ forum in Accra last week.
The Ghana Shippers’ Authority (GSA) convened the meeting on 25 June at Shippers’ House in Accra, bringing together customs, port and finance officials to answer complaints gathered from importers and exporters during its second quarter sessions.
Those complaints matter to every trader moving goods through Tema and Takoradi, and to a government trying to keep Ghana competitive against neighbouring ports. Pressure over charges peaked in April, when the Ghana Union of Traders’ Associations (GUTA) ordered a five day halt to duty payments in protest at a new customs valuation tool, the Publican artificial intelligence (AI) system, which traders blamed for sharply higher import duties.
The Ghana Ports and Harbours Authority told the forum it would drop rent on cargo trapped by congestion while it upgrades the ports of Tema and Takoradi. Its Deputy Marketing Manager, Abena Serwaa Opoku-Fosu, said the work was meant to speed the movement of containers.
A Ministry of Finance representative, Kofi Baidoo, said genuine complaints about duty discrepancies produced by the Publican AI system would be resolved, and urged affected shippers to file them formally.
The Ghana Revenue Authority (GRA) made the system mandatory for all import clearances on 12 March, presenting it as a guard against falsified invoices and lost revenue. Traders reported the opposite effect. GUTA president Clement Boateng said in April that some assessments had jumped several times over. “What we used to pay has tripled, even quadrupled,” he said. The GRA has defended the tool, with an official tracing its rollout to widespread invoice fraud.
Shippers had earlier listed congestion, repeated inspections, documentation fraud, corruption and unofficial charges as the main cost drivers. Agencies said they would act on graft reports once formally filed, and pointed to the Integrated Customs Management System, whose electronic transactions are meant to cut the face to face contact that breeds bribes. At Tema, National Security Coordinator Major Adams Suleman gave assurances of safe passage for goods.
The GSA’s Head of Shipper Services and Trade Facilitation, Monica Josiah, said the authority would keep collecting complaints and press the responsible agencies until the pledges show results at the ports.
The effort runs alongside a cap on the Container Administrative Charge, set at GH¢720 for each twenty foot equivalent unit, which the GSA estimates could save shippers about GH¢802.5 million a year. Stakeholders agreed to keep meeting and to track the commitments quarter by quarter.

