Zambia Launches Mobile Overdraft to Boost Financial Inclusion

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MTN Mobile Money Zambia and fintech infrastructure provider JUMO have launched Kwanisa Na MoMo, a mobile overdraft service targeting underserved individuals and microbusinesses.

Accessible via feature phones without data requirements, the facility allows MTN MoMo users to transact despite insufficient balances through USSD (*115#).

Eligibility hinges on AI-driven behavioral analysis of users’ transaction histories, with loan offers dynamically tailored to individual repayment patterns. MTN Zambia Managing Director Komba Malukutila stated the service expands financial control for over 1.2 million existing MoMo loan users, positioning the platform as a comprehensive lending marketplace.

The initiative specifically addresses Zambia’s 97% microbusiness segment—often excluded from traditional banking due to lacking credit histories. JUMO’s Bradwin Roper emphasized its “fit-for-purpose” design, leveraging eight years of experience deploying $8 billion in loans across Africa. The partner’s AI model prioritizes ethical lending, evidenced by a 92.2% Cerise + SPTF ethical rating.

By bridging instant credit access with Zambia’s mobile money penetration, the service aims to reduce failed transactions and stimulate grassroots entrepreneurship. The collaboration marks a strategic advancement in scalable financial inclusion for cash-dependent economies.

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