?Williams Lea has been ranked as a top 10 company for marketing services, corporate services and document management services and a top 20 service provider in the financial services, retail and consumer goods sectors amongst the world’s leading outsourcing companies for 2012 by the International Association of Outsourcing Professionals (IAOP).

This is the company?s fourth consecutive appearance in the Global Outsourcing 100?, confirming its position as a leading global BPO provider.

Conor Davey, Group Chief Executive Officer for Williams Lea, explained: ?Our continued investment in evolving our global proposition, supported by market-leading technology, operational excellence and innovation, has clearly produced results. Our overall ranking of #32 recognizes our consistent ability to deliver quality service and value for our clients. As we continue to expand our capabilities and further strengthen our global delivery platform, we are excited about the future at Williams Lea.?

Williams Lea transforms the way businesses communicate with their internal and external audiences through brand management, creative execution and innovative deployment of marketing communications and information solutions. The key benefits for Williams Lea clients are an enhanced customer experience, improved profitability and reduced risk.

Williams Lea?s portfolio of clients includes some of the world?s most respected brands in the legal, financial, retail, consumer packaged goods, pharmaceutical and publishing sectors.

The IAOP brings together the world?s leading outsourcing customers, providers and advisors, representing the full range of Fortune 500 companies. Their Global Outsourcing 100? has become a trusted standard for excellence within the industry, judged by an independent panel of experienced outsourcing buyers.

About Williams Lea

Williams Lea is a leading global BPO organization. We specialize in Corporate Information Solutions that re-engineer end-to-end business processes. We combine consultancy, unique expertise and the latest integrated technology to develop solutions that transform the way organizations communicate and exchange their printed and electronic information. Williams Lea has a proven track record of enabling its clients to improve the delivery of their customer communications ? allowing them to focus on their core business while enjoying the benefits of improved efficiency and control, reduced costs and an enhanced customer experience across the marketing supply chain.

The Williams Lea Group also encompasses subsidiaries Tag, an international provider of marketing execution and production services, and TSO, the leading provider of publishing solutions to the UK public sector.

 

Source:?(BUSINESS WIRE)

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