The Social Security & National Insurance Trust (SSNIT) has announced that it will soon introduce Biometric Terminal (BT) and Web Portal technologies to address delay in processing customers’ benefits and meet global standards.

Ernest Thompson, Director-General of SSNIT, disclosed this during the 2016 Operations Conference of the Trust held at Elmina in the Central Region recently.

He said the introduction of the new technologies would help provide strategies for easy compliance to help address challenges pragmatically.

The conference, themed ‘Consolidating Technology to Maximize Operational Efficiency for Superior Customer Service,’ was attended by both regional directors and managers of SSNIT across the country.

Thompson noted that the Operations & Benefits Divisions of the Trust had seen vast improvements in business processing which would enable SSNIT pay benefits to customers within few days.

He indicated that the Trust, as part of its corporate social responsibility, had embarked on numerous projects geared towards transforming Ghana and improving lives.

He mentioned that the Salaga Market and Rawlings Park in Accra would be redeveloped into modern multi-purpose complexes.

Mr. Thompson added that the Salaga Market had been closed for many years, adding that “But it’s a very good fish market. If we can build a modern complex market there, it will also at least alleviate poverty.”

“As part of the programme of the Trust for 2017, the current Rawlings Park will be converted into a multi-purpose high-rise modern market, mixed-used development, and a car park complex to help reduce congestion, traffic, reckless parking intertwined with the endless hawking.”

He noted that SSNIT was constructing a training complex for Trades Union Congress (TUC) at Ridge in Accra.

SSNIT, according to Mr. Thompson, had also taken over the construction of the Affordable Housing Estate Project in five regions, saying “Borteyman in Accra has been completed and is already on sale. Asokore Mampong has commenced and is also going on steadily.”

From Emmanuel Opoku, Elmina/


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