The Chairman of the Road and Transport Committee of Parliament, Mr Samuel Ayeh-Paye, has commended the Ghana Civil Aviation Authority (GCAA) for having close working relations with the Committee.

“Your efforts lend us a good understanding of your situation, and by having the needed information on your issues, we are able to put your case across much better,” he said.

Mr Ayeh-Paye, who is also the Member of Parliament for Ayensuano, said this in Accra at a stakeholders meeting on Passenger Rights and Consumer Protection Directives, held by the GCAA.

He said the directives would ensure that passengers had a better understanding of their rights and responsibilities, which would further improve their travelling processes and circumstances.

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Mrs Joyce Thompson, the Director of Legal and International Relations of the GCAA, told journalists that Parliament had given the GCAA the Authority to develop a draft on passenger rights.

She said issues to be dealt with, basically, were passengers’ rights and air operators’ obligations, consumer protection, and types of compensation for over-booking and denied boarding, delays and cancellation of flights.

Source: GNA/


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