The regulator is not satisfied with efforts by the operators to improve quality of service

The Nigerian Communications Commission (NCC) has concluded plans to invoke another round of sanctions on telecommunication operators beginning from September if the quality of service remained the same.

The Communications Director, Public Affairs, Mr Tony Ojobo, made this known on Thursday in Abuja. 

He said that at the time of the last sanction operators made presentations on the issue of Key Performance Indicators at the meeting with the commission.

Ojobo said that at the meeting the commission agreed on a medium base line of KPI that the operators needed to begin to work on progressively until they met the commission ultimate  KPI.

He  added that at the meeting the NCC gave the service providers a deadline of September to ensure a progressive improvement on the poor quality of service.

“But at the meeting it was agreed that by September if the quality of service remained as it was then the commission would invoke another sanction.

“So because of that they are all working on their networks to make sure that quality of service improves. We are noticing some improvement in some of the networks in term of quality of service.

“It is not really what it should be but I think it is better than what we have two months ago as at the time of the fine,” Ojobo said.

?He said that the commission had its independent consultant that carried out the drive test across the area that took the measurement which would later be compared with what the commission obtained from the service providers equipment.

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