In today’s bitter competition, if you want your business to grow and provide effective products and services to your customers then you should definitely consider implementing certain employee suggestion programs in your firm. Ideas usually come from within. An employee working within the organization often may have knowledge about the various issues and problems at the ground level. These petty issues could be greatly deteriorating the quality of services and products offered by the firm. Hence, it is essential for the management to identify these problems and provide effective solutions so that the quality of work unaffected. A company can institute such programs in the form of either employee suggestion software or employee suggestion box.

Employees in many cases are in a direct contact with the people surrounding the business operations such as the customers, suppliers, distributors and the processes within the organization.

They may provide certain valuable ideas that can cope with issues that hinder the growth of the organization. They may have understanding of customer needs and desires. For example, a salesperson who deals with customers face to face on a daily basis may have a better idea of the customer’s demands. His input of ideas for product enhancement may prove to be very useful in making the product more appealing to the customers and improve the sales volume. Thus, employee suggestion programs can go a long way in improving the goodwill and quality of services offered by the firm. In addition to this, it also helps in cutting on the various unnecessary expenses and streamlining the production process.

Many firms today, make use of an employee suggestion software.

The employee can provide his suggestions for improving certain processes, which are too complex and unnecessary. The employee just has to log into the company’s website through his personal login details and fill a form suggesting means that help increase efficiency or the working conditions prevailing therein.

Another very popular method is the use of employee suggestion box. A firm institutes a suggestion box is within its premises. When any employee comes across a problem or issue, he can write down his suggestions for improving the facilities or the production process to rectify the issue. This gives every individual employee an opportunity to record his opinions and ideas and send them for evaluation by the top management. This creates a sense of belongingness in the employees and helps them voice their opinions to the top management.

Though this process may seem outdated, it is a very effective idea generation process. However, unbiased and open-minded evaluation of ideas is essential so that the employees feel heard within the organization. Offering incentives is a very effective way in encouraging the employees to contribute towards making the firm more efficient. However, the incentives should be provided as promised to ensure larger participation in the future. In addition, a qualified top-level management team should undertake the evaluation and implementation of useful ideas.

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