gbA team of staff and management of Airtel Ghana led by the company?s Managing Director, Lucy Quist,? has embarked on a customer care campaign dubbed ?MARKET STORM? to ?interact with Customers and Retailers ?in order to know at first hand, their concerns and also take feedback about the services being provided them by the company.

The exercise was to express the company?s total commitment to ensuring high quality services to customers and retailers by identifying the challenges they face to enable the company to address these appropriately.
Commenting on the market storm, the Managing Director of Airtel Ghana, Lucy Quist said it is an opportunity for the company to interact and express gratitude to them for making Airtel the network provider of choice.

The campaign, she noted, will be sustained and embarked upon periodically to maintain close contact with Customers and Retailers on whom the success of the company depends.

Head of Communications and CSR of the company, Donald Gwira, on the other hand, urged customers to take advantage of all promotions being run by the company especially ?Talk Chaw Ankasa? which gives customers more talk time for staying on the network.

He noted that the team at Airtel goes to great lengths to ensure that Airtel provides high quality customer care services to its cherished customers.


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